Legal

hi44 Terms & Conditions

Please read these terms carefully before using the hi44 platform. By accessing or using hi44 you agree to be bound by the conditions set out below.

Last Updated: January 2026

Summary

Key Points to Know

21+ Only

Minimum age to register and play is 21 years.

Bangladesh Players

Platform designed for Bangladesh's English-speaking gaming audience.

Fair Play

All games use certified RNG. RTP is not modified from provider defaults.

Account Security

SSL encryption protects all account data and payment information.

BDT Payments

All deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket.

One Account Per Person

Each player may hold only one registered account on hi44.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and hi44 ("Platform", "We", "Us", "Our") governing your access to and use of the hi44 website, including all games, betting markets, payment services, and related features accessible at hi44.ws and any sub-domains or associated URLs operated by hi44.

By registering an account, making a deposit, placing a bet, or otherwise accessing any part of the hi44 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, including any updates or amendments that hi44 may publish from time to time. If you do not agree to any part of these Terms, you must not access or use the hi44 platform.

Important: These Terms are written in English. In the event of any inconsistency between an English version and any translated version of these Terms, the English version shall prevail.

To register and use hi44, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter during which your account remains active:

  • You must be at least 21 years of age. hi44 applies a minimum age of 21 years consistent with responsible gaming standards for real-money gambling platforms in Bangladesh.
  • You must be a natural person acting on your own behalf. Corporate entities, trusts, or persons acting as agents for third parties may not register accounts.
  • You must not have a pre-existing account with hi44 that has been closed, suspended, or self-excluded. Opening a second account to circumvent a restriction is a material breach of these Terms.
  • You must register using accurate and complete personal information. Providing false registration information — including name, date of birth, or mobile number — is grounds for immediate account termination.
  • You must not be acting under any legal prohibition that prevents you from participating in real-money gaming activities. It is your responsibility to determine whether online gaming is lawful in your jurisdiction.

hi44 reserves the right to request supporting documentation to verify eligibility at any time, including government-issued identity documents, proof of address, and proof of payment method ownership. Accounts that cannot be verified may be suspended pending satisfactory completion of the KYC process.

Each player may register and hold only one account on the hi44 platform. Registration requires a valid mobile number, a password chosen by the player, and accurate personal details. hi44 will send a verification code to the provided mobile number to confirm account ownership at the time of registration.

  • You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party, including individuals claiming to be hi44 support staff.
  • You are responsible for all activity conducted through your account, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify hi44 support immediately via the email address in the footer of this website.
  • hi44 may suspend or close an account at its sole discretion if there is evidence of identity fraud, document forgery, misuse of the platform, or any other activity inconsistent with these Terms.
  • Account balances in a closed account will be reviewed on a case-by-case basis. Balances accrued through activity that violates these Terms may be voided.

If you forget your password, use the password reset function on the hi44 login page. hi44 will send a verification code to your registered mobile number. If you are unable to access your registered mobile number, please contact support via the email shown in the footer of this website.

KYC Verification: hi44 conducts Know Your Customer (KYC) checks as part of its account verification and anti-fraud procedures. You may be required to submit a copy of a government-issued ID (such as your National ID card or passport) and proof of payment method ownership before your first withdrawal is processed.

All deposits and withdrawals on hi44 are denominated in Bangladeshi Taka (BDT). hi44 supports the following payment methods for players in Bangladesh:

  • bKash — mobile financial service (personal and merchant wallet). Deposits credited to your gaming balance within minutes of confirmation.
  • Nagad — Bangladesh Post Office digital financial service. Deposits processed on confirmation.
  • Rocket — Dutch-Bangla Bank mobile banking. Deposits processed on confirmation.
  • Upay and other local mobile banking options as made available in the deposit section of your account at the time of transaction.
  • Withdrawals are paid back to the same payment method used for the most recent deposit. Minimum and maximum withdrawal amounts are displayed in the withdrawal section of your account at the time of the request.

hi44 processes withdrawal requests during operating hours and aims to complete same-day processing for bKash and Nagad withdrawals where KYC verification is complete. First-time withdrawal requests may require additional identity verification steps. hi44 reserves the right to delay or withhold withdrawal processing pending satisfactory verification, or where there is reasonable suspicion of fraudulent activity or a breach of these Terms.

hi44 may from time to time offer bonuses, free spins, deposit match promotions, cashback offers, and other promotional incentives. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the time each promotion is offered:

  • Bonuses are credited in BDT and are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering requirement (rollover) for each bonus will be stated at the time of the offer.
  • Bonuses may only be used by the account holder to whom they were issued. Transferring, selling, or sharing bonuses between accounts is prohibited.
  • hi44 reserves the right to withdraw a bonus offer, alter the terms of a bonus, or void bonus-associated winnings if there is evidence that a player has abused the bonus system, created multiple accounts to claim the same bonus, or engaged in any form of bonus fraud.
  • Welcome bonuses are available to new players only. A player who has previously held an account with hi44, regardless of whether that account was voluntarily closed or closed by hi44, is not eligible for a welcome bonus on a new account.
  • Free spins issued as part of a promotion are valid only on the specific game or games stated in the promotion terms. Free spin winnings are subject to the rollover requirement stated in the promotion.

hi44 may discontinue any promotion at any time without prior notice. Discontinuation of a promotion does not affect bonus balances already credited to a player's account, provided those balances were credited in compliance with the promotion's terms.

All games available on hi44 are sourced from licensed third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. The rules of each individual game are determined by the provider and are displayed within the game interface. Players are advised to review the rules of a game before placing real-money bets.

  • Bets placed are final once confirmed by the platform. hi44 will not reverse or void a settled bet on the grounds that the player changed their mind after confirmation.
  • In the event of a technical malfunction during a game session — including but not limited to server errors, disconnections, or display failures — hi44 will investigate and resolve the issue. Where a malfunction voids a game round, any bets placed during that round will be refunded to the player's account balance.
  • Cricket betting markets on hi44 are subject to the specific rules for each market type as displayed within the betting interface. In-play (live) betting markets may be suspended or closed at hi44's discretion during any live event.
  • hi44 does not guarantee the continuous availability of any specific game, betting market, or promotional offer. Games or markets may be temporarily or permanently removed from the platform due to provider contracts, regulatory considerations, or operational decisions.

All game outcomes on hi44 are determined by certified Random Number Generator (RNG) systems provided by the respective game studios. hi44 does not influence, modify, or interfere with game outcomes. Published RTP (Return to Player) percentages reflect the provider's certified values and are not altered by hi44.

hi44 is committed to promoting responsible gaming. We believe that gambling should be a form of entertainment, not a financial strategy or a response to personal difficulties. The following responsible gaming tools are available to all registered players on hi44:

  • Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit into your hi44 account. Once set, a limit can be lowered immediately but cannot be raised for a cooling-off period.
  • Session time limits — set a reminder to notify you when a gaming session has reached a duration you specify. This tool helps you stay aware of time spent on the platform.
  • Self-exclusion — request a temporary or permanent exclusion from your hi44 account. During a self-exclusion period, you will not be able to log in, deposit, or place bets. Self-exclusion requests are processed promptly upon receipt.
  • Account cooling-off period — take a short break from gaming without fully self-excluding. Cooling-off periods are available in durations from 24 hours to 30 days.

hi44 is strictly an adults-only platform. Players must be 21 years of age or older to register and play for real money. We verify age during registration and KYC and we enforce this requirement consistently. If you believe your gambling is causing harm to yourself or others, please use the self-exclusion tool in your account or contact hi44 support immediately via the email in the footer of this website.

The following conduct is strictly prohibited on the hi44 platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently closed, their balance voided, and may be reported to relevant authorities where applicable:

  • Using the platform to launder money or to process funds derived from illegal activities. hi44 applies anti-money laundering (AML) monitoring to all accounts and transactions.
  • Registering more than one account, or assisting another person to open a duplicate account, for the purpose of claiming bonuses or circumventing account restrictions.
  • Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a way that provides an unfair advantage over other players or circumvents the platform's normal operation.
  • Exploiting technical errors, software bugs, or platform vulnerabilities to gain financial benefit. Any winnings accrued through exploitation of a technical error will be voided and the account suspended pending investigation.
  • Engaging in abusive, threatening, or harassing behaviour toward hi44 support staff or other players in any live casino chat or communication channel associated with the platform.
Collusion Warning: Coordinating with other players to gain an unfair advantage in live table games or sports betting markets — including chip dumping, match-fixing assistance, or signal sharing — constitutes prohibited collusion and will result in immediate account closure and forfeiture of balances.

All content on the hi44 platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and promotional materials — is the intellectual property of hi44 or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the hi44 platform without the prior written permission of hi44.

The hi44 brand name, logo, and associated marks are trademarks of hi44. Use of hi44 trademarks in any context — including in domain names, social media handles, or marketing materials — without express authorisation from hi44 is prohibited and may result in legal action.

To the maximum extent permitted by applicable law, hi44's aggregate liability to any player arising from or related to use of the platform shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. hi44 shall not be liable for:

  • Loss of profits, revenues, data, or business opportunity arising from your use of or inability to use the hi44 platform, even if hi44 has been advised of the possibility of such losses.
  • Indirect, consequential, or punitive damages of any kind arising from your use of the hi44 platform.
  • Any failure or delay in platform availability due to circumstances beyond hi44's reasonable control, including but not limited to internet service disruptions, third-party provider outages, or force majeure events.

Nothing in these Terms limits hi44's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

hi44 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy on this website. By using the hi44 platform you consent to the collection and use of your personal data as described in the Privacy Policy. hi44 uses SSL encryption to protect data in transit and does not sell personal data to third parties. Data is retained for the periods required to fulfil the purposes described in the Privacy Policy and to comply with applicable legal obligations.

hi44 reserves the right to amend these Terms at any time. When material changes are made, hi44 will update the "Last Updated" date at the top of this page and, where reasonably practicable, will notify registered players via the email address or mobile number associated with their account. It is your responsibility to review these Terms periodically for changes.

Your continued use of the hi44 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the hi44 platform and may request account closure by contacting support via the email address shown in the footer of this website.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which hi44 operates. hi44 makes no representation that the hi44 platform is appropriate or lawful for use in any particular jurisdiction. Players are responsible for ensuring that their use of the hi44 platform complies with all laws applicable to them in their jurisdiction.

In the event of a dispute between a player and hi44, the player should first contact hi44 support via the email address shown in the footer of this website and allow a reasonable period for hi44 to investigate and respond. hi44 aims to resolve all player complaints within five business days of receipt. If a complaint cannot be resolved through direct communication, hi44 will outline available escalation options at that time.

If you have any questions about these Terms and Conditions, or if you need to report an account issue, a payment discrepancy, or a responsible gaming concern, please contact hi44 support by email. Our support team operates in Bangladesh Standard Time (BST, UTC+6) and aims to respond to all enquiries within one business day.

Contact email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and a brief description of your query in all correspondence to help us assist you promptly.

Questions About hi44?

Visit the hi44 Casino lobby to explore games, or read our Responsible Gaming page for tools to help you play safely.

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⚠️ hi44 is for adults aged 21 and above only. Gambling involves financial risk. Please set limits and play responsibly.